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OK En savoir plus. Pour assurer le bon fonctionnement de Glassdoor, votre navigateur doit accepter les cookies. Asurion Cela vous interesse pour votre entreprise? Le processus a pris 2 semaines. Applied online through indeed. Received email wanting to move forward. Set up, was a phone automated interview asking tell about a time questions. The next day, received email setting up on the phone interview with HR recruiter, 20mins interview same questions, tells more about the position.

Same day received email to go forward and offer. First had to accept and scan initial paperwork concerning job offer and job description. After that it's just confirming that your system meets requirements, purchasing headsets for computer usb headset and one for landline , antivirus protection. Drug test and background check took 5 days, 2nd round of paperwork is signing and faxing back to HR and mailing to different address prior to start date. Hardest part was I-9 notary, it's all electronic and it was hard finding someone willing to allow you to open your email on their computer in order to access the link to complete section 2 of the I After all of that our start date was pushed back but only one week so next Monday I'll officially start working.

Good luck to you all and come join the team: Le processus a pris 3 jours. After applying I received a email saying that they would like to set up a telephone interview with a contact number. I called and it was a computer generated voice that gave the interview with simple questions.

I recorded my answer after each question was repeated three times. Next day received another email saying they would like to move forward in the hiring process and I should be hearing back from someone in 48hrs.

I am still waiting to hear back.

Asurion Work From Home Call Center Jobs - Earn $11 Hourly!

If nothing by today. I will call their number. Le processus a pris 1 jour. I applied online, I got a called within 48 hours with someone from the recruiter team, then he told me the supervisor would give me a call, i waited for the call all that day then I end up calling the customer service number to see why I haven't got a call from the supervisor and i was told I had to apply again in six months.

Le processus a pris une semaine. Complete the online app, complete the online assessment -passed, You will get an email about receiving a call from the H. R reps in 48 hours. They did not call me with in the 48 hours so I had to call them, which was a customer service line.

Questions d'entretiens pour le poste de Work At Home Customer Service Representative chez Asurion | ucujaluxu.web.fc2.com

She completed the Q A right over the phone so I did not have to call back or they did not have to call me back. Nothing like an interview which is good. They ask you about your last 2 employers on why your no longer employed there.

Then they set up an interview for you to speak to one of the supervisors to call you the next day. The supervisor call me exactly at that time he was schedule to call me. He had a very strong accent so it was hard for me to understand him and by being so,made it hard for me to answer the question, which is unfair.

On top of that he seem like he did not want to do the interview and or he was having a very bad day. The interview took about 15 minutes. He ask me question about something challenging to me I think, this is where his language barrier came in at, hard to understand him. Said excuse me once but did't want to seem rude to continue asking excuse me I can't understand you. He ask me about high points of my last jobs on my resume, he ask me about something matrix doing my last job, another question that was hard for me to understand because of his language barrier, dealing with irate customer, where do I see my self 6 months from now.

Something about motivates so I just assume he asking what motivates me and he ask me what are 3 things that make me or something like that.

Asurion - This Applies Only to the Directv Work at Home Program | Glassdoor

He didn't tell me anything about the job as far this is what we do, who we are how you get paid, how it works, the training. Only thing he ask was would you be able to work 90 days from now. I had to ask him those questions, but it was pointless because I couldn't understand him anyway.

Overall, I felt like I did well but because of the his language barrier, and not able to understand him it cost me not to get the job and he was not having a good day. Le processus a pris 5 jours. I had two phone interviews. After the second phone interview I was offered the job. But was told I will receive an email with a invitation to except the job offer.

I received a call the next day and also a emial. Both people that interviewed me was really nice. I filled out an application on Monday or Tuesday and was offered and accepted the job on Friday. The whole interview and hiring process was rather quick. First interview you are told about the position and its requirements. You are also asked a few questions about your home office and where you will be working. You are then asked a few questions about yourself.

The second interview is scheduled if you meet all requirements and if you do well you will be given an offer. My Process Took Almost 2 weeks, I was given an assessment through sitel which is a work from home agency as well.. I received a call from them for a phone interview which wasn't hard then a day later I received a call from a hiring recruiter for asurion Directv. She was very nice and professional. The interview lasted for about 20 minutes, basically asking me about my work history and a few interview questions.

She asked was i flexible with work hours and training schedule and then informed she would put me thorough to the next step to have a 2nd interview with a hiring supervisor so she scheduled me for the next day at 8 pm.

I was asked to do a online assessment which was sent to my email before the interview. The interview was very prompt. The hiring supervisor was a lady named Ashley and was also very nice. She asked me a few more questions and informed me that she would send me off to the recruiting department for approval then I should receive an email within 48 hours with instructions for the next step.

Instead of an Email i received a call the next day with a job offer from the recruiter and also emails followed behind that for background and Drug Test Consent forms. The process was very smooth. Your normal interview process but since it is work at home you also have to have speed checks ran on your computer and things of this nature. Lots of questions were asked and answered.

I had 3 phone interview. The first was a recording in which I just responded to questions and my answers were recorded.

I then received a call back and spoke with an interviewer who decided I was good enough to speak with a supervisor. I then spoke with the supervisor who basically asked the same questions as the last interviewer but a little more in depth. After being hired through that processed I was emailed all of my paperwork W-2, Agreement, Handbook, etc and asked to choose from 3 schedules all which included evenings and weekends.

They did a background check and I was sent to a nearby facility to submit a drug test. After that I was given a date to start training which was no more than a week or two later. Then I started the 6 week training through an online course with instructors. The training is paid. The interview process including paperwork, interviews and screening is very lengthy. The whole process from applying online to setting up the interview, equipment testing, drug test and verification took approximately two weeks.

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Suivre Ajouter un entretien. Questions d'entretiens pour le poste de Work At Home Telephone Customer Service Representative chez Asurion. Entretiens pour des postes de haut niveau chez Asurion Premier Support Technician 49 Customer Service Representative 47 Customer Care Representative 19 Manager 10 Work At Home Telephone Customer Service Representative 10 Technical Support Representative 8 Tech Coach 7 Regional Account Manager 6 Help Desk Technician 6 CCR 5 Director 5 Customer Support Technician 4 Project Manager 4 Senior Manager 4 Customer Service Representative CSR 4 Tech Support 4 PSS Technician 4 PSS Supervisor 4 Work At Home Customer Service Representative 4 Technical Support 3 Mobile Tech Support 3 Business Analyst 3 Intern 3 Senior Project Manager 2 Senior Software Engineer 2 Senior Business Analyst 2 Analyst I 2 Analyst II 2 Software Engineer II 2 Quality 2 Voir plus Moins.

Entretien Applied online through indeed. Autres avis d'entretien pour Asurion 8 sept. Entretien After applying I received a email saying that they would like to set up a telephone interview with a contact number. Questions d'entretien d'embauche Name a difficult situation and how you over came it. Entretien I applied online, I got a called within 48 hours with someone from the recruiter team, then he told me the supervisor would give me a call, i waited for the call all that day then I end up calling the customer service number to see why I haven't got a call from the supervisor and i was told I had to apply again in six months Questions d'entretien d'embauche Do you have experienced in customer service?

Entretien Complete the online app, complete the online assessment -passed, You will get an email about receiving a call from the H. Questions d'entretien d'embauche Something challenging to me I think, High points of my last jobs on my resume. Something matrix doing my last job, Where do I see my self 6 months from now. Something about motivates so I just assume he asking what motivates me. Entretien I had two phone interviews.

Questions d'entretien d'embauche Why would this job be beneficial to me? Entretien First interview you are told about the position and its requirements. Questions d'entretien d'embauche Tell me about a time when you had to deal with a difficult customer? Entretien My Process Took Almost 2 weeks, I was given an assessment through sitel which is a work from home agency as well..

Questions d'entretien d'embauche Dont Remember but nothing too hard. Entretien Your normal interview process but since it is work at home you also have to have speed checks ran on your computer and things of this nature.

Name one time that you assisted someone with technical help and what the steps were you took? Entretien I had 3 phone interview. Questions d'entretien d'embauche Do you have any customer service experience? Do you have any experience with computers. Are you able to work with multiple screens at one time? Have you ever had a problem with your own computer, how did you fix it?

Entretien The interview process including paperwork, interviews and screening is very lengthy. Questions d'entretien d'embauche Top question is previous work at home experience. Vous travaillez dans les RH ou en marketing? Afficher tout num of num Fermer Esc. Avantages de l'entreprise Valise de docteur Il n'existe actuellement aucun avis sur les avantages de cette entreprise. Entretiens chez Verizon Wireless. Entretiens chez UnitedHealth Group.

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